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Birdeye

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The all-in-one reputation and customer experience platform

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Why Hotel Owners Choose Birdeye

Get more 5-star reviews automatically. Birdeye sends review requests after checkout, monitors all review sites, and alerts you instantly when guests need help.

Key Benefits for Your Hotel

Generate 10x more reviews with automated requests
Monitor 200+ review sites from one dashboard
Instant alerts for negative reviews
Two-way guest messaging (SMS, email, chat)
Local SEO boosts search visibility

About Birdeye

Birdeye is a comprehensive reputation and customer experience platform serving over 150,000 businesses worldwide. For hotels, Birdeye automates review generation, manages online listings, provides guest messaging, enables webchat, and offers social media management. The platform is known for its automation capabilities and ease of use.

Key Features

Automated review generation
Review monitoring and alerts
Review response management
Two-way business texting
Webchat widget
Social media management
Listings management (150+ sites)
Surveys and NPS

System Integrations

Works with your existing hotel technology:

Google My BusinessFacebookTripAdvisorBooking.comZapierQuickBooks

Trusted By Leading Hotels

Used by 150,000+ businesses across industries

Business Details

Founded
2012
Employees
1,000+
Headquarters
Mountain View, CA
Service Areas
Global
Industries Served
Hotels, Healthcare, Home Services, Automotive, Retail
Languages Supported
English, Spanish
Support Hours
Business hours

Pricing & Terms

Price Range
$$
Contract Options
Monthly, Annual
Free Trial / Demo
Free trial or demo available

Services & Products

Product Highlights

Automated review generation
Review monitoring and alerts
Review response management
Two-way business texting
Webchat widget
Social media management
Listings management (150+ sites)
Surveys and NPS

Best For

Independent hotels, small hotel chains, service businesses

Location

Location not available

2125 W El Camino Real, Suite 100

Mountain View, CA 94040, USA

(650) 589-5700 sales@birdeye.com Visit Website

2125 W El Camino Real, Suite 100, Mountain View, CA, 94040, USA

Quick Facts

Best For
Independent hotels, small hotel chains, service businesses
Pricing
$$
Free Trial Available

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